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A maintenance engineer with a clipboard in a commercial plant room
Maintenance and facilities in Australia

Every building, its equipment, its certificates and its repairs.

For maintenance companies and FM providers, and for contractors who keep looking after the buildings they hand over.

The equipment

Every asset, and when it is next due

Boilers, lifts, fire alarms, air handling units and roofs, across every building, on one register.

  • Each asset’s next service worked out from its interval and the date it was last done
  • What is overdue, due this week, this month and in the next three months
  • Cleaning, grounds and other facilities services on the same calendar
  • The equipment most likely to fail, with a likelihood and a time window
Pinnqle  /  Maintenance
Planned maintenance across every building, by when it is due
Planned maintenance across every building, by when it is due
Compliance

Statutory inspections, each on its own clock

The inspections the law requires a building to have, with the certificate kept against each one.

  • Annual fire safety statements, essential safety measures, fire systems, electrical and lift inspections
  • Attach a certificate and the AI reads the dates, the result and any remedial actions, for you to check
  • Remedial actions raised as work orders, the most serious as emergencies
  • The annual essential safety measures report Victoria asks owners to keep, prepared for the owner or agent to sign
Pinnqle  /  Compliance
The compliance register for a building
The compliance register for a building
An engineer servicing an air handling unit on a rooftop plant areaIllustration
In the field

The engineer's phone is the job sheet.

Where to go, what to do, the parts used, the time it took and the photos, back in the office as the job is closed.

Repairs

From the fault to the engineer to the invoice

A tenant rings to say the heating is off. It becomes a ticket with a priority and a time by which you must respond.

  • Faults prioritised against the response times in the maintenance contract
  • Work orders on one board, and suggested assignments by each engineer’s workload
  • The engineer’s phone app: the job list, what was done, how long it took, the parts used and photos
  • A monthly pack for each client: response times met, maintenance done, certificates in date
Pinnqle  /  Work Orders
Work orders on one board, from open to resolved
Work orders on one board, from open to resolved
Your clients

A portal for each client

Clients sign in to see their building for themselves: its certificates, its compliance and what has been done to it.

Built it? Keep it.

From handover to servicing

Link a building to the job that built it, and the job’s history comes with it into the defects period and beyond.

Two plans

Facilities and Facilities Plus

Facilities for maintenance companies. Facilities Plus adds tendering, procurement and contracts, for FM providers who win and run maintenance contracts. See the plans.

Pilot programme in Australia

Run your live jobs on Pinnqle for two months, free.

We are taking a small number of contractors in Australia as pilot companies. You run real jobs on it; we do the setting up and listen to what you tell us.

Apply for a pilot
  • Two months free, on your own live jobs
  • We load your jobs, clients and suppliers for you
  • A check-in every week with the people building it
  • Your people trained by video call