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A commercial building under construction at golden hour, with a tower crane
How it works

Win, Plan, Build and Maintain, on one record of the job.

The quantities you price become the packages you let, the programme becomes the diary on site, and the job you hand over becomes the building you maintain.

An estimator marking up printed floor plans at a deskIllustration
Stage 01: Win

Find the work and price it properly

Enquiries, measuring, pricing and the trades’ quotes, so the tender you send is one you can stand behind.

What you do in Win
  • Every enquiry and tender on one sales pipeline, with the client and the drawings
  • Measure lengths, areas and counts straight off the PDF drawings, and send them to the bill
  • Price the bill from your own rates and assemblies, with prelims, overheads and profit
  • Split the job into trade packages and compare subcontractors’ quotes side by side
  • Check the rate per square metre against your past jobs before the price goes out
AI drafts a first price from a description or a photo, counts symbols on scanned drawings, and suggests rates for you to check.
Pinnqle  /  Estimating (BOQ)
The bill of quantities in Pinnqle, priced by section
The bill of quantities in Pinnqle, priced by section
Every screen in Win

Open any card for what it does and the features inside it.

CRM

The CRM is your sales pipeline. Every enquiry, every job you are quoting for and every job you are waiting to hear about sits here as a card, in a column for the stage it has reached.

Inside CRM
PipelineExpression of interest
Clients

Clients is where you give a client their own login. They get a private portal where they can see how their job is going and collect their certificates and warranties.

Contacts

Contacts is the company's address book: clients, subcontractors, suppliers, consultants and your own team, in one searchable place. Everybody in the office sees the same list, so a phone number is never trapped in one person's mobile.

Bid Management

Bid Management is where you get the trades priced. You split the job into packages, such as groundworks, electrical and drylining, record each subcontractor's quote as it comes in, compare them side by side, and award the work.

Estimating (BOQ)

This is where a job is priced. The bill of quantities is the list of everything that has to be built, each line with a quantity and a rate. Add the cost of running the site, add your overheads and profit, add the allowances for what cannot be measured yet, and you have your tender.

Inside Estimating (BOQ)
Allowances and basis of estimateHow many tiles, boards or ceiling tiles to orderMarkup by section or tradePreliminariesBatch pricingCost-loading
Quick Estimate (AI)

Quick Estimate gives you a first-pass price in seconds. Describe the job in a sentence or two, or upload a photograph of it, and Pinnqle drafts a bill of quantities with indicative rates.

Inside Quick Estimate (AI)
Photo estimate
PDF Takeoff

PDF Takeoff is where you measure the job. You add the drawing set, set the scale, and then measure lengths, areas and volumes and count things, straight off the drawing on your screen.

Inside PDF Takeoff
Drawings kept with the jobSheets in a drawing setRead the whole drawing setMaterials from the drawingsCount the sameCount similarCalibrate a drawing
BIM & CAD Takeoff

When the designer gives you a 3D model instead of flat drawings, this is where you open it. You can walk round the building on your screen, look inside it, pick out one storey or one kind of element, and take the quantities straight from the model: how many of each thing and how much.

Revit & DWG

Designers work in Revit and AutoCAD. Until now a contractor needed those programs, and somebody trained to use them, just to open what they were sent. This screen opens Revit, DWG and DXF files as they are.

Inside Revit & DWG
Model dataDrawing data
Cost Database

Every time you price an item with the AI, the rate is kept here so the same item is instant next time. This screen shows you those rates, how sure the AI was of each, and how old they are.

Inside Cost Database
Price movement since a rate was set
Resource Catalog

The Resource Catalog is your company's own price list. Every material you buy, every trade you employ, every piece of plant you hire, each with the rate you actually pay.

Inside Resource Catalog
Labour rate calculator
Assemblies

An assembly is a recipe. A metre of partition is not one thing: it is studs, plasterboard, screws, tape, jointing and the labour to put it up. An assembly bundles those into a single rate that you build once and then drop into any bill.

Cost Benchmarks

Before a price goes out, experienced estimators do one last check. They divide the total by the floor area and ask whether that figure looks right for the kind of building.

AI Cost Advisor

The AI Cost Advisor gives you a rate for a single item of work. You describe the item in words, give the unit, and it returns three rates: low, mid and high, with a label saying how confident it is.

Projects

Everything in Pinnqle hangs off a project. The bill of quantities, the programme, the RFIs, the site diary, the payments: each belongs to a job. So the first real thing anybody does is create the project.

Inside Projects
Project team
Project Playbook

The Playbook is how a job is run, from the first look at a tender to the review after it is finished, written down as a checklist. It has eight stages.

Inside Project Playbook
Stage checklist and sign-offsMonthly report
Contracts

The contracts register holds the agreements a job runs on: the head contract with the client, and the subcontracts under it. For each one it records the terms that actually matter day to day: the value, the retention, the dates, the periods for payment, and the damages for finishing late.

A planning meeting in a site office, the programme pinned along the wallIllustration
Stage 02: Plan

Set the job up before anyone is on site

The contract, the drawings, the programme and the orders, so the job starts with everybody working from the same information.

What you do in Plan
  • The contract checked against the tender, and estimating’s handover to the project team
  • One drawing register that answers which revision to build from
  • RFIs and submittals sent to the right person on the design team, with a date to answer by
  • The programme, with the weather checked against the work booked for the week
  • Packages let, subcontractors checked, and materials and plant ordered
Ask a Project Agent to compare subcontractors’ quotes, and the AI Legal Assistant to point out the clauses in a contract worth a second look.
Pinnqle  /  Schedule
A job’s programme in Pinnqle
A job’s programme in Pinnqle
Every screen in Plan

Open any card for what it does and the features inside it.

Drawing Register

The Drawing Register answers one question that costs contractors a fortune when it is answered wrongly: which drawing do we build from? It lists every sheet on the job, every revision of each sheet, and its status.

Inside Drawing Register
Transmittals
Design Team

A question is only useful if it reaches the person who can answer it. The Design Team screen records who holds each discipline on the job: the architect, the structural engineer, the services engineer and the rest, with how to reach them, how quickly they have agreed to respond, and who covers when they are away.

Inside Design Team
Novation
Submittals

Before you order the windows or fabricate the steel, the design team has to approve what you intend to use. You send them the product data, the sample or the shop drawing, and they approve it, approve it with comments, or send it back.

RFIs

An RFI is a request for information: a formal question to the design team. The drawing does not say which fixing to use, or two drawings disagree, and work cannot go on until somebody answers.

Inside RFIs
Ask the engineer
Schedule

The Schedule is the plan for when the building work happens. You list the activities, give each its dates, and say which ones wait on which.

Inside Schedule
Weekly work planDaily output2-week look-ahead
4D – 5D Sequence

This screen plays the job like a film. You tie each storey of the 3D model to the activity on the programme that builds it, and then watch the building go up week by week, with the planned cost beside it.

Inside 4D – 5D Sequence
5D cash flow
Risk Register

A risk is something that has not happened yet, and might. Bad ground. A long delivery time. A neighbour who will not agree access. The risk register is the list of those things for a job.

Weather

This screen shows the weather for the next seven days at every live site, and, more usefully, it checks that weather against the work your programme has booked for those days.

Procurement

Procurement is where the job's money is committed. Most of what a job costs is paid to subcontractors and suppliers, so this is the screen that decides whether you make a profit.

Inside Procurement
SubcontractorsSubcontractor onboardingSubcontractsTendering outProcurement schedulePurchase ordersFinal accountsTrack record
Materials

Materials is where you keep track of what you have bought, where it is, and what it cost. Stock in your yard, stock sent to each site, the orders and invoices behind it, and your suppliers' price lists.

Inside Materials
Supplier price listsGuide pricesSupplier invoices
Equipment

Equipment keeps track of your tools and plant: what you own and where it is, what you have on hire and when it is due back, and whether each machine has been checked before use and serviced on time.

Inside Equipment
Plant pre-start and servicing
Workers on a scaffold tower fixing a suspended ceiling grid in an office fit-outIllustration
Stage 03: Build

Run the site and keep the money straight

What happened on site, that it was safe and built right, and what the job is owed, recorded as it happens.

What you do in Build
  • Sign-in at the gate by QR code, permits and deliveries, from the site manager’s phone
  • Site diaries, toolbox talks, inspections and the punch list, with photos
  • Every variation recorded and valued, and every delay noticed in time
  • Payment claims each period, with the payment schedule due date worked out under Security of Payment
  • Subcontractors’ claims valued, and the handover documents collected before the last payment
Project Agents check bills, quotes and tenders, AI reads supplier invoices into the order, and the AI Site Manager answers questions from your records.
Pinnqle  /  Commercial Controls
Payment applications in Pinnqle: applied to date, paid, and what happens next
Payment applications in Pinnqle: applied to date, paid, and what happens next
Every screen in Build

Open any card for what it does and the features inside it.

Commercial Controls

Commercial Controls is where a job's money is managed once the contract is signed. It does three things. It records every change to the work and what it is worth.

Inside Commercial Controls
Payment applicationsCost-value reconciliationChange orders
Delays & EOT

When something delays the job that is not your doing, the contract usually gives you more time, and sometimes money. But almost every contract says you must give notice within a set number of days, or you lose the right.

Inside Delays & EOT
Extension of timeDelay cost claimLiquidated damages
Finances

Finances is the company's money in one place. It is where you raise invoices to clients, see what has been paid and what is owed, watch the cash, and see for each job what has come in against what has gone out.

Correspondence

Correspondence is the register of every formal letter, notice, email and memo on a job, in and out, with its date. Beside it is the phone log, which puts spoken instructions on the record.

Inside Correspondence
Phone logFiling index
Meetings

Meetings is where you schedule a project meeting, record what was decided, and turn the discussion into actions. Each action has an owner and a date. A meeting with no actions written down has to be held again.

Document Analytics

Document Analytics is where you keep your contracts, insurance certificates, permits and agreements, and where the AI Legal Assistant reads them for you.

Inside Document Analytics
Document generatorContract analysis
App Integrations

App Integrations is where you connect Pinnqle to the other software your company already uses: your email, your accounts package, your calendar, your team chat. Each app is a card.

Inside App Integrations
Xero, Sage and QuickBooksMicrosoft 365, Google, Slack and calendar
WIP Board

The WIP Board is where you plan the week. WIP means work in progress. For each week of the job you say which teams are working, who is in each team, where they are, and what tasks they have promised to finish.

Tasks

Tasks is the company's to-do list. Every job that somebody has to do, that is not already a line on a programme or a form somewhere else, lives here: order the materials, chase the engineer, book the skip.

Analytics

Analytics is one page of figures and charts drawn from records you already keep. The value of your estimates, by section and by job. Your bid packages and how many were awarded.

Project Agents

Project Agents are five AI specialists, each for one part of running a job. A site manager, an estimator, a commercial manager, a health, safety and quality adviser, and a planner.

Inside Project Agents
How the agents work
AI Site Manager

The AI Site Manager is a chat. You type a question about how the company is running today, and it answers from a summary of your records: your tasks, your materials and what is running low, your people and their hours, your projects and what they have spent, and your invoices.

Site Manager

Site Manager is the screen for the person running the site, built to be used on a phone, standing at the gate. It answers the questions a site manager is asked every morning.

Inside Site Manager
Site gateQR sign-in and gate hoursDelivery bookingsForms on sitePhotos on siteMaterial requests
Site Diary

The site diary is a dated record of each day on site: the weather, who was there, what work was done, what held you up, and who visited. It takes five minutes a day.

Field Reports

A field report is the formal record of a day on site, on a set form, signed, and approved by somebody senior. It records the weather, how many of each trade were there and for how many hours, the equipment, the materials, the work performed, the delays, any safety incident, and who visited.

Field Operations

Field Operations is the day-to-day record of the job. It has four parts: the punch list, the site diary, the photographs and your site forms.

Inside Field Operations
Forms and checklistsPhoto registerPunch list
Health & Safety

Health and Safety is the register of everything that went wrong, or nearly did, on your sites. Injuries, near misses, damage to property, spills. Each one is reported with what happened, where, how serious it was, and what was done.

HSE Management

HSE Management is the formal side of site safety. HSE means health, safety and environment. The Health and Safety screen records that something happened. This screen is what you do about it, and what you do to stop it happening at all.

Inside HSE Management
IncidentsJSAsPermits to workPPESafety auditsCAPA
Toolbox Talks

A toolbox talk is a short safety briefing given to the gang before they start work. Ten minutes, standing up, about the hazards of the job in front of them.

Inside Toolbox Talks
Sign-off and record to managersMonthly audit
Quality

Quality is where you record each inspection of the work: what was looked at, who looked, whether it passed, what was found, and what is being done about it. Its job is to show that the work was checked before it was covered up, and that anything wrong was put right.

Inside Quality
Quality inspections
Inspection Plans

An inspection and test plan, an ITP, is the list of checks a piece of work must pass, written before the work starts. For each check it says what is looked at, what good looks like, who must look, and how much notice they need.

Inside Inspection Plans
Signed ITP packQA assistant
NCRs

NCR stands for non-conformance report. You raise one when work does not meet the drawings or the specification: concrete that tested below strength, the wrong board in a fire-rated wall, steel out of tolerance.

ESG

ESG stands for environmental, social and governance. On a building site it mostly means four numbers: the carbon you emit, the waste you produce, the energy you use and the water you use.

Closeout

Closeout is the last stage of a job: handing the finished building to the client. The building is the easy part. What holds up a handover, and the last payment with it, is the paperwork: the manuals, the certificates, the as-built drawings, the warranties, the training.

Inside Closeout
Handover items
Archives

Archives is where finished things go. A project that is complete. A client you no longer work for. Archiving takes them out of your everyday lists, so those stay short, and keeps the record.

An engineer servicing an air handling unit on a rooftop plant areaIllustration
Stage 04: Maintain

Look after the building once it is handed over

The equipment, the servicing, the certificates the law requires and the repairs, for buildings you built and buildings you were asked to look after.

What you do in Maintain
  • Link a building to the job that built it, and its history comes into the defects period with it
  • Every piece of equipment on one register, with its next service worked out from its interval
  • Statutory inspections on their own clocks: annual fire safety statements, essential safety measures, fire systems, electrical and lift inspections
  • Faults reported, prioritised against the contract’s response times, and sent to an engineer’s phone
  • A portal where the client sees their building, its certificates and what has been done
AI reads the photo on a fault and the certificates you attach, warns which equipment is likely to fail, and drafts the client’s monthly summary from the figures.
Pinnqle  /  Service Desk
The service desk in Pinnqle, with faults and their response times
The service desk in Pinnqle, with faults and their response times
Every screen in Maintain

Open any card for what it does and the features inside it.

Buildings

The Facilities group is about what comes after: looking after a building once it is in use. A Building is the record that everything else hangs from: its rooms, its tenants, its defects, its equipment, its warranties, its maintenance contract and its statutory certificates.

Inside Buildings
Assets (one building)WarrantiesDefectsSnaggingBuilding contractHandover packFault reporting poster (no login)Annual essential safety measures report (Victoria)Read a certificate (AI)Import buildings from a spreadsheetLet home certificatesRoutine inspection of a building
Building Dashboard

The Building Dashboard is one page for one building. It gives the building a health score out of a hundred, eight figures on its maintenance, compliance, defects and jobs, a list of what needs attention, and a snapshot of its statutory compliance.

Asset Register

The Asset Register lists every piece of equipment you look after, across every building, in one place. Boilers, lifts, fire alarms, air handling units, roofs. For each it shows when its next service is due and whether it is overdue.

Inside Asset Register
Ten-year planMeter readingsReplacement forecastQR labelsImport assets from a spreadsheet
Maintenance

Maintenance is where you see everything that has to be serviced across your buildings, and when. It takes each asset's service interval and the date it was last done, works out when it is next due, and lays it all out: what is overdue, what is due this week, what is due this month.

Maintenance Calendar

The Maintenance Calendar shows a month at a time, with every service that falls due marked on its day. Planned maintenance on equipment is in blue. Facilities services, such as cleaning and grounds, are in purple.

PPM Schedule

The PPM Schedule is the working list for planned maintenance. Every asset that has a service interval is on it, sorted into five groups by how soon it is due: overdue, due this week, due this month, the next three months, and later.

FM Services

FM stands for facilities management: the services that keep a building running day to day. Cleaning. Grounds maintenance. Security. Waste collection. Window cleaning.

Inside FM Services
Grounds and cleaning rounds
Work Orders

A work order is an instruction to do a piece of maintenance work: service this boiler, fix that leak. This screen is the board for all of them. Each job is a card.

Inside Work Orders
Send a job to a subcontractorDay plan on a map (routes)Every open job on a mapParts used on a job
Service Desk

The Service Desk is where faults are reported and dealt with. A tenant rings to say the heating is off. A caretaker reports a leak. Each becomes a ticket, with a priority and a time by which you must respond.

Inside Service Desk
Quote work for the client to approveRead a photo on a ticket (AI)Quotes from several trades
Compliance

Compliance is the list of inspections and tests that the law requires a building to have, each on its own clock. A fire risk assessment. A gas safety check. An electrical inspection.

Inspections

A routine inspection is a visit to a rented home every few months to see that it is being looked after and that nothing needs fixing.

Engineer

The Engineer screen is the app the maintenance engineer uses on site, on their phone. It is their job list. They open a job, see where to go and what to do, record what they did, how long it took, what parts they used, take photographs, and get the customer's signature.

AI Intelligence

AI Intelligence looks at one building and tries to tell you what is coming. It gives the building a health score. It lists the equipment most likely to fail, with a likelihood and a time window.

Building Passport

The Building Passport brings everything known about one building onto a single page, and exports it as one document. Its identity. Its equipment. Its statutory certificates.

Clients

This screen lists the clients who have a building shared with them. A client like that can sign in to their own portal and see their building for themselves: its certificates, its compliance and what has been done to it.

Inside Clients
Contract billing (monthly invoices)
Reporting

Reporting turns the Facilities records into tables you can hand to somebody else: a client, your board, an auditor, an insurer. There are four reports. Compliance.

Inside Reporting
Monthly client pack (SLA, compliance)
Assets & PPM Report

The Assets and PPM Report lists every piece of equipment you look after, one row each, with how often it is serviced, when it was last serviced, when it is next due, whether it is overdue, and what it would cost to replace.

Work Orders Report

The Work Orders Report lists every maintenance job, one row each. Planned and reactive. Open and closed. For each it shows the building, what the job was, where it came from, its priority, its stage, who it is with, when it was raised, and when a response was due.

Workforce Report

The Workforce Report lists everybody in your team, one row each, with their trade, the site they are assigned to, their hours for the current period, their rate, and what that comes to.

Every stage

And the company behind the jobs

The whole company on one screen, the people and their pay, and the money in and out of every job.

  • An overview of every live job: what it is worth, what is overdue, where the money stands
  • Hours from timesheets become pay, and pay becomes cost on the job
  • Invoices to clients and what is owed, with GST and your accounts package connected
  • Who can log in, and which screens each person can open
Pinnqle  /  Overview
The Overview: the whole company on one screen
The Overview: the whole company on one screen.
Every screen for the company
Overview

The Overview is where every day starts. It is the whole company on one screen: how many jobs are live, what they are worth, what is overdue, where the money stands and what has been happening on site.

Inbox & Comm.

The Inbox brings your email into Pinnqle. You can read what has come in, reply, write a new message, attach a file, and ask the AI writer to draft an email for you.

Team & Payroll

Team and Payroll is the home of your workforce. Everybody who works for you is listed here: their trade, how they are paid, which site they are on, and the tickets and cards they hold.

Inside Team & Payroll
TeamsPayroll
Timesheets

Timesheets is where hours become pay, and where pay becomes cost on a job. For each person you see the hours they have worked this period, what that comes to, and a button to mark it paid.

Staff

Staff is where you decide who can log in to Pinnqle and what each of them is allowed to see. Every login is listed here with its role. You invite people, choose their role, tick the screens a worker may open, send a password reset, and remove people when they leave.

Inside Staff
Departments: construction and facilities
Construction SOPs

Construction SOPs is a set of AI skills for tendering. SOP means standard operating procedure: the way a job should be done every time. You give a skill a tender document.

Help & Training

Help and Training is where you learn Pinnqle. It holds the written manual, which you can search or download as a PDF to give to your staff.

Inside Help & Training
Full lessons with Archer
Pilot programme in Australia

Run your live jobs on Pinnqle for two months, free.

We are taking a small number of contractors in Australia as pilot companies. You run real jobs on it; we do the setting up and listen to what you tell us.

Apply for a pilot
  • Two months free, on your own live jobs
  • We load your jobs, clients and suppliers for you
  • A check-in every week with the people building it
  • Your people trained by video call